VetPulse for IDEXX Neo clinics

VetPulse integrates directly with IDEXX Neo. The connection is set up once and syncs on an ongoing basis after that — no recurring export, no manual data entry, no separate system to maintain.

What syncs automatically

Neo's appointment, invoice, and patient record data flows into VetPulse continuously. That feeds both the Monday weekly briefing and the nightly scan that checks for the specific gaps a standard Neo report doesn't surface on its own — unbilled procedures, patients who are overdue for recommended follow-up care, and clients who have quietly gone lapsed.

What VetPulse adds on top of Neo (IDEXX)

Once connected, Neo (IDEXX) data feeds VetPulse's weekly briefing, live alert feed, and vetPulse chat — a plain-English summary of what happened in your practice last week, real-time findings as they're detected, and a nightly scan that catches unbilled procedures, missed follow-ups, and overdue patients before they cost you money. Recheck appointments and follow-up bloodwork recommended in Neo don't track themselves — missed follow-up care covers why that gap forms even at attentive practices.