VetPulse / Vet No-Show Disparity
Veterinary vet no-show disparity alerts
A per-provider breakdown of no-show rate — flagging which vet's rate is running well above the clinic average, and by how much, instead of one clinic-wide number that hides who's driving it.
$199/mo, everything included. See pricing.
Illustrative sample data — thresholds shown reflect the actual rule logic.
How no-show disparity is detected
For each vet, VetPulse computes a no-show rate — no-shows divided by completed-plus-no-show appointments for the window — and compares it to the clinic-wide average for the same window. A vet is flagged once their rate exceeds the clinic average by 10 or more percentage points, and needs at least 10 resolved appointments in the window before their rate is trusted as a reliable sample.
Severity escalates to highwhen the worst-flagged vet's excess margin reaches 20 or more percentage points above clinic average.
The estimated dollar impact is based on each flagged vet's excess no-shows — the portion above what the clinic-average rate would predict for their same appointment volume, not their raw no-show count — multiplied by revenue per appointment.
What this page does not claim
This page covers one specific, code-verified detector — per-vet no-show rate disparity. It does not replace the clinic-wide Missed Revenue no-show figure (see the unbilled procedures page for that), and it does not track ATV gaps between vets, which is a separate detector — see per-vet performance for that.
Common questions
- How is a vet's no-show rate compared to the clinic average?
- Each vet's no-show rate — their no-shows divided by their completed-plus-no-show appointments for the window — is compared against the clinic-wide average for the same window. A vet is flagged once their rate exceeds the clinic average by 10 or more percentage points, and needs at least 10 resolved appointments in the window before their rate is considered a reliable enough sample.
- How is severity decided?
- Based on the worst-flagged vet's excess margin: 20 or more percentage points above clinic average escalates to high severity; below that is medium.
- How is the dollar impact calculated?
- From each flagged vet's 'excess' no-shows — the portion of their no-shows above what the clinic-average rate would predict for their same appointment volume, not their raw no-show count. That figure is multiplied by revenue per appointment (your clinic's actual average transaction value when available, or an industry benchmark otherwise).
- Is this the same as the Missed Revenue / no-show finding on the unbilled procedures page?
- No. Missed Revenue reports one clinic-wide no-show rate and its dollar impact, with no per-provider breakdown. This detector specifically identifies which vet's no-show rate is pulling that average up, and by how much — a distinct, separate finding, though both share the same underlying no-show-rate and revenue-per-appointment formulas for consistency.
Read more
Ready to see it on your own data?
Start free 7-day trial