VetPulse / Per-Vet Performance
Veterinary per-vet performance software
A meaningful average-transaction-value gap between your vets, benchmarked against each provider's own transaction volume — with an estimated dollar impact of closing it.
$199/mo, everything included. See pricing.
Illustrative sample data — detection logic shown reflects the actual rule.
How the ATV gap is detected
For each vet, VetPulse computes an average transaction value — total transaction revenue divided by transaction count — over the current and prior period combined. A vet needs at least 10 qualifying transactions before their ATV is trusted as a reliable sample, and at least 2 vets need to qualify before a gap can even be computed.
A finding fires when the gap between the highest- and lowest-ATV qualifying vets is 15% or more, relative to the higher vet's ATV. Gaps of 30% or more are escalated to high severity.
The estimated dollar impact of closing the gap is calculated from the ATV difference and the lower-ATV vet's own estimated appointment volume, annualized to a monthly figure. If any qualifying vet has fewer than 30 transactions in the sample, the finding explicitly flags the estimate as directional rather than presenting it with false precision.
What this page does not claim
This page covers one specific, code-verified detector — the average-transaction-value gap between vets. It does not claim to cover per-vet no-show rate disparity, which is a separate detector; see vet no-show disparity for that. Broader per-vet and per-provider benchmarking, including this metric, also surfaces on the practice analytics dashboard.
Common questions
- How is average transaction value (ATV) calculated per vet?
- A vet's ATV is their total transaction revenue divided by their transaction count, over the current and prior period combined. A vet needs at least 10 qualifying transactions before their ATV is trusted as a reliable enough sample to compare against other vets.
- How big does the gap need to be to get flagged?
- The gap between your highest- and lowest-ATV qualifying vets needs to be 15% or more (relative to the higher vet's ATV), with at least 2 vets meeting the transaction-volume threshold. Gaps of 30% or more are escalated to high severity.
- What if one of my vets is newer or part-time and has fewer transactions?
- Vets below the 10-transaction threshold aren't included in the comparison at all — they're excluded, not penalized. Even among qualifying vets, if any of them have fewer than 30 transactions, the finding explicitly labels its dollar-impact estimate as directional rather than presenting it with false precision.
- Does this also track no-show rates or revenue concentration per vet?
- Not on this page. ATV gap is one specific, code-verified detector. Per-vet no-show disparity is a related but separate detector — see the no-show disparity page for that.
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